1. Cancellation and Refund Policy
1.1 Reservation Cancellation:
- Cancellation requests for reservations made on the SRK Cottage website must be submitted within the stipulated time frame specified during the booking process.
1.2 Refund Eligibility:
- Refunds are subject to the terms and conditions outlined in our cancellation policy.
- Refunds are processed based on the original payment method used during the reservation.
1.3 No-Show Policy:
- Failure to check in on the scheduled arrival date without prior notice will be considered a no-show.
- No-shows are not eligible for refunds.
2. Modification of Reservations
2.1 Changes to Reservation Dates:
- Guests may request changes to reservation dates, subject to availability and approval by SRK Cottage.
- Modifications may be subject to additional charges.
2.2 Cancellation due to Modification:
- If a modification results in a cancellation, our standard cancellation policy will apply.
3. Exceptional Circumstances
3.1 Refunds due to Exceptional Circumstances:
- SRK Cottage reserves the right to consider refunds on a case-by-case basis in exceptional circumstances, such as natural disasters or unforeseen events that prevent travel.
4. How to Request a Refund or Cancellation
4.1 Contact Information:
- Requests for cancellations or refunds must be submitted by contacting our customer service team at [insert contact information].
- Please provide your reservation details and the reason for the request.
5. Processing Time
5.1 Refund Processing:
- Refunds will be processed within [insert number] business days after approval.
6. Changes to the Return & Refund Policy
6.1 Policy Updates:
- SRK Cottage reserves the right to modify or revise the Return & Refund Policy at any time. Changes will be effective immediately upon posting on the website.
7. Contact Information
7.1 Customer Service:
- For any inquiries or assistance regarding cancellations and refunds, please contact our customer service team at [111111111].