Refund and Returns

1. Cancellation and Refund Policy

1.1 Reservation Cancellation:

  • Cancellation requests for reservations made on the SRK Cottage website must be submitted within the stipulated time frame specified during the booking process.

1.2 Refund Eligibility:

  • Refunds are subject to the terms and conditions outlined in our cancellation policy.
  • Refunds are processed based on the original payment method used during the reservation.

1.3 No-Show Policy:

  • Failure to check in on the scheduled arrival date without prior notice will be considered a no-show.
  • No-shows are not eligible for refunds.

2. Modification of Reservations

2.1 Changes to Reservation Dates:

  • Guests may request changes to reservation dates, subject to availability and approval by SRK Cottage.
  • Modifications may be subject to additional charges.

2.2 Cancellation due to Modification:

  • If a modification results in a cancellation, our standard cancellation policy will apply.

3. Exceptional Circumstances

3.1 Refunds due to Exceptional Circumstances:

  • SRK Cottage reserves the right to consider refunds on a case-by-case basis in exceptional circumstances, such as natural disasters or unforeseen events that prevent travel.

4. How to Request a Refund or Cancellation

4.1 Contact Information:

  • Requests for cancellations or refunds must be submitted by contacting our customer service team at [insert contact information].
  • Please provide your reservation details and the reason for the request.

5. Processing Time

5.1 Refund Processing:

  • Refunds will be processed within [insert number] business days after approval.

6. Changes to the Return & Refund Policy

6.1 Policy Updates:

  • SRK Cottage reserves the right to modify or revise the Return & Refund Policy at any time. Changes will be effective immediately upon posting on the website.

7. Contact Information

7.1 Customer Service:

  • For any inquiries or assistance regarding cancellations and refunds, please contact our customer service team at [111111111].


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